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robots Prinz's avatar

Yepp. Yesterday, I started "designing" an invitation card for my daughter's birthday party. Start LibreOffice Draw (1), draw a few circles for a rainbow, hide the ends between two clouds, make smaller, put four of those on a page, print.

Printer spits out roughly the first centimeter of the print. Another try gets me an empty page (2).

I spend the rest my evening and this morning trying to fix it: Doing it again on a new document or saving it to .pdf or screenshotting it and copying it into a different document, wondering about image alpha channels and transparent parts overshooting the print area, meanwhile discovering that "combining" images loses line width information why "merging" doesn't. I do the printer driver update blues (3) And guess what, I ask my IT friends for advice, they basically say the same.

We have gone very far to acquire a lot of knowledge about IT system that should be transparent (4) to make them work.

And yes, obviously, I've taken out a pen and simply drew them by hand in the end.

I say all this not to rant but to illustrate the text above. But I want to point out: I have been a software developer for over 25 years. I am fed up with things like that, where basic functionality disappears. These days, I consider doing a PhD about "why stuff gets shittier while everyone has good intentions". The Little Brother to Cory Doctorow's "Enshittification" thesis.

Footnotes:

1) Libre Office, the biggest open source Office alternative, got very popular when Microsoft did the "ribbon" UI redesign, forced it on all users and most got confused. Microsoft obviously stopped reacting to user feedback at a point, so open source triumphed for a while. Though I guess LibreOffice did not do that for a strategic reason, but due to organizational inertia. Naturally, I had to deal with an update before getting to use it, but at least I did not have to check my monthly subscription settings.

2) Because doing the same thing twice and expecting different results is not madness, but typical IT. Now, of course, I wasn't doing the same thing, as every IT person will tell you. I was clicking the print button the second time, which is totally different from doing it the first time due to what driver was already instantiated, the state of the printer queue... add a lot of indirection to a process and "the same" will never be the same again.

3) It's a new printer. I threw a mechanically perfectly working printer in the trash because there were no drivers available for Windows 10 and the old ones were unsigned and could not be used. Yeah, PostScript/PCL5&6 did not work. Why do I have to know the latter, by the way?

4) Also, in IT we redefined the word "transparent" from "being able to see inside" to "seeing through it and not noticing or having to care about the inside details".

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